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 Ordering

After I receive your order I will send a email confirming
your order within 24 hours. If for some reason you have not received it please email me back.

~Please Note~

Our shipping chart is set up for the United States and Canada only.

All Canada orders must be paid online and you will receive a seperate invoice for additional shipping charges  when your order is ready to ship.


PLACING AN ORDER
Our shopping cart is very easy to use...just click on the different choices you have at each item, then hit add, then you can go over your order by clicking on the view cart button. You can delete items or change quantities before you checkout completely. 

Payment methods we accept include 

 We also accept US Postal money orders and personal checks for orders within the United States.

~Please note~
If you are going to pay by check or money order, place your order through the shopping cart and select check/money order and the shopping cart will submit your order so I can begin processing it.

I will not be able to ship your order until I receive payment and check has cleared.

If I have not received payment within 14 days of invoice, the order will be cancelled.

  

SALES TAX
Pa. residents will be charged 6% sales tax.


MAILING ORDER
If paying by check mail to: 
Wood, Ruffles and Lace
5987 Chaneysville Rd.
Clearville, Pa. 15535


If paying by check order will be held
for 2 weeks until check clears.
 

CALLING IN ORDER
If you do not feel comfortable with online ordering you can also call your order at 814-784-3165 and give
me your order and credit card information.

When calling a order in please have the following:
  • item number
  • description
  • any choices that you will have
  • (colors, homespun etc)
  • price
  • quantity
Payment methods for phone ordrs are Mastercard/Visa
If no answer leave a message and I will return
your call as soon as possible.
Ask for Sherry


SHIPPING INFORMATION

~IMPORTANT INFORMATION~
There may be times that I will have to charge you a extra shipping charge if your order far exceeds the total of the shipping chart amount: sometimes it might cost me $10-$15 more that you have paid with your order. Reasons for this is due to the weight of your package, over sized packages  and your zip code location.


I use USPS Priority Mail shipping and for larger
packages I will ship UPS Ground.


Shipping Information as follows:
$00.00 to $10.00 add $5.95
$10.01 to $25.00 add $8.95
$25.01 to $40.00 add $11.95
$40.01 to $65.00 add $13.95
$65.01 to $80.00 add $15.95
$80.01 to $95.00 add $16.95
$95.01 to $100.00 add $17.95
$100.01 to $120.00 add $19.95
$120.01 to $140.00 add $21.95
$140.01 to $160.00 add $23.95
$160.01 to$180.00 add $25.95
$180.01 to $200.00 add $27.95
$200.01 to $220.00 add $29.95
$220.01 to $250.00 add $32.95
$250.01 to $270.00 add $34.95
$270.01 to $300.00 add $36.95
 

Any thing over the shipping chart you will be invoiced seperately.

If you are overcharged for shipping due to lightweight packages and your zip code location, you will be refunded a partial shipping amount upon shipping.

REFUND POLICY


All handcrafted items are not going to be exactly alike. The handpainted items that I make will tell you in the description that they are handcrafted with having the heart and star symbol.  
Most wood items are sanded to give them more of a antique look.
Many of the items on this site are to look time worn, the wood items may have small knots or cracks, therefore they will vary in color and paint to give them that
primitive and country appearance.
If for some reason you are not satified with your purchase, you can get a refund. The item has to be sent back in original packaging.
Sorry but the shipping charge will not be refunded.



PRIVACY STATEMENT
All information that is submitted to our site is confidential and will be used solely for purposes such as payments, email notification to confirm orders, shipping etc.
None of the information that is submitted is ever distributed and/or sold to any one else.

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